Support email
The main channel for every request: technical, billing, refunds, personal data. We reply within 1 business day.
Company
TEX Vietnam Technology JSC
Registered name: TEX VIETNAM TECHNOLOGY JOINT STOCK COMPANY (CÔNG TY CỔ PHẦN CÔNG NGHỆ TEX VIỆT NAM). The operator of CLASSQR.
User guides
Step-by-step guides for setting up your center, classes, exams and billing — often the fastest answer.
Send it to the right place for a faster answer
| You need | What to do |
|---|---|
| A question about grades, tuition or a report about your child | Contact your child's center or teacher directly. CLASSQR only provides the tool; it does not manage the class. |
| A technical error, or you can't sign in | Email us with a screenshot, your account, when it happened, and the device you were using. |
| Invoices, renewal, plan upgrades | See our Sales & Payment Policy, then email us with your order ID if you need help. |
| A refund | Follow the process in our Refund Policy. |
| Viewing, correcting or deleting your personal data | See your rights in our Privacy Policy and send a request by email from your registered address. |
| Setting up a white-label deployment for your center | Email us with your center's name, expected number of students, and desired domain to get a quote. |